Privacy Policy
Last Updated: October 2026
At Regenerix, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, book an assessment, submit an enquiry, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with Regenerix, we may collect information such as:
- Full name
- Email address
- Mobile/telephone number
- Date and preferred appointment details
- Information provided through enquiry or contact forms
- Information relating to your rehabilitation or service enquiry when voluntarily provided
- Career application information, including your resume/CV
- Technical information such as IP address, browser type, device information, and website usage data
Please avoid submitting unnecessary sensitive personal or medical information through general website enquiry forms.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your enquiries and requests
- Schedule or manage appointments and assessments
- Provide information about our services
- Understand your requirements and direct you to appropriate services
- Communicate with you regarding your enquiry or appointment
- Process career applications and contact suitable candidates
- Improve our website, services, and user experience
- Maintain website security and prevent misuse
- Comply with applicable legal and regulatory requirements
We do not use your personal information for purposes unrelated to your interaction with Regenerix unless permitted or required by applicable law.
3. Health and Medical Information
Regenerix may provide rehabilitation, physiotherapy, performance, and related health services. If you provide health or medical information to us, we treat such information with appropriate confidentiality and use it only for legitimate purposes connected with your care, assessment, communication, or service delivery.
For clinical care, more detailed privacy practices may apply to information collected directly during consultations and treatment.
4. Contact and Enquiry Forms
When you submit information through our website forms, such as your name, email address, phone number, or message, we use that information to respond to your request.
We may retain enquiry information for an appropriate period for customer service, administration, record-keeping, and legal purposes.
5. Career Applications
If you submit a CV or resume through our careers page, we may use the information provided to:
- Review your qualifications and experience
- Contact you regarding potential opportunities
- Consider you for future suitable positions where appropriate
- Maintain recruitment records
Submitting your information does not guarantee employment or mean that a position is currently available.
6. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and support website performance.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Analytics and Third-Party Services
We may use trusted third-party services for website analytics, communication, hosting, security, forms, appointment management, or other website functions.
These providers may process information according to their own privacy policies and applicable contractual or legal requirements.
8. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss.
However, no website or internet transmission can be guaranteed to be completely secure. You should therefore avoid sending highly sensitive information through unsecured website forms unless specifically requested through an appropriate channel.
9. Sharing of Information
We do not sell or rent your personal information.
We may share information with trusted service providers, professional advisers, technology providers, or other parties where reasonably necessary to provide our services, operate our website, process your request, maintain security, or comply with legal obligations.
Where appropriate, we take reasonable steps to ensure that such parties handle information responsibly.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, responding to enquiries, maintaining records, fulfilling legal obligations, and resolving disputes.
The retention period may vary depending on the type and nature of the information.
11. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion where legally applicable
- Withdraw consent where processing is based on consent
- Raise concerns about how your information is handled
Requests may be subject to applicable legal and regulatory requirements.
12. External Links
Our website may contain links to third-party websites or services. Regenerix is not responsible for the privacy practices, security, or content of external websites.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
13. Children’s Privacy
Our website is not intended to knowingly collect personal information from children without appropriate involvement or consent from a parent or legal guardian where required.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
15. Contact Us
If you have questions about this Privacy Policy or how Regenerix handles your personal information, please contact us:
Regenerix
Email: info@theregenerix.com
Phone: +91 78927 99973